Downloads & Refunds
Download Policy
From time to time, I may offer free downloadable content, such as coloring pages or activity guides. These downloads are provided for personal use only and may not be redistributed, sold or used for commercial purposes.
​
When available, free downloads will be accessible directly from my website. If you experience any issues downloading, please contact me for assistance at colorfulgiraffepress@gmail.com.
Refund Policy
I am committed to delivering high-quality products. If your purchase arrives damaged or defective, please contact me at colorfulgiraffepress@gmail.com within 14 days of delivery to request a replacement or refund. Proof of damage (such as photos) may be required.
​
Refunds are not available for change of mind or personal preference.
​
If a return is necessary, the buyer is responsible for return shipping costs unless the product is damaged or incorrect.